Citizen's Charter

Saray Serbisyo

Amin a serbisyo ya inaalok na Mapandan, inayos base ed samay labay mon gawaen.

Anapen so serbisyo ya kailangan mo base ed kategorya. Balang listaan et kaiba so saray kinakailangan, bayarin, oras na proseso, tan opisina ya mangasiwa.

Saray Permiso tan Lisensya ed Negosyo

Starting odino renewing sakey ya negosyo ed Mapandan.

Balo a Permit ed Negosyo

~1 oras (10 min encoding + 44 min endorsement + 10 min manbayad & claim)Mayor's Permit (₱500–₱1,000) + Business Plate & Sticker (₱250) + Weights & Measure (₱100–200) + Storage Fee (₱550) + Garbage Fee (₱800–₱1,200)

Panagpabalo na Permit ed Negosyo

~1 oras (similar pian balo Permit ed Negosyo proseso)Mayor's Permit (₱500–₱1,000) + Business Tax (% of Gross Sales) + Business Plate & Sticker (₱250) + Weights & Measure (₱100–200) + Storage Fee (₱550) + Garbage Fee (₱800–₱1,200)

Special Event Permit

5–7 agew na trabahoNagvary nen event klase tan scale

Rehistro Sibil tan saray Vital Record

Birth, marriage, death saray sertipiko tan corrections.

Sertipiko na Inkianak

10 minuto (standard) anggad 10+ agew (late registration)₱115 (standard) / ₱215 (unmarried) / ₱100 (ospital) / ₱315–₱1,015 (late panagrehistro)

Sertipiko na Inatey

10 minuto (standard) anggad 10+ agew (late registration)₱215 (late panagrehistro)

Marriage License

10–15 agew na trabaho (including 10-agew publication period)₱862

Panangitama na Ngaran (RA 9048)

10-agew posting + 5 saray agew MCR decision + 2–3 saray bulan PSA panagproseso₱3,000 (change na first ngaran) / ₱1,000 (correction na clerical kamalian)

Panagrehistro na Inkianak

10 minuto (standard) pian 10 saray agew (late panagrehistro posting)₱115 (standard) / ₱215 (unmarried) / ₱100 (ospital) / ₱315–₱1,015 (late panagrehistro)

Panagrehistro na Inatey

10 minuto (standard) pian 10 saray agew (late panagrehistro posting)₱215 (late panagrehistro labat)

Panagrehistro na Marriage License

Nagvary (including 10-agew publication period)₱862

Saray Sertipikasyon na Inkianak / Kasal / Inatey

~18 minuto₱115 per copy; ₱200 parad PSA endorsement

Panagrehistro na Legal a Dokumento

20–25 minuto + 5 minuto parad aprubasyon₱315 (legitimation) / ₱215 (acknowledgement / RA 9255)

Annotation na Court Order tan Adoption

35–50 minuto₱515

Gusali, Inhenyeriya, tan Zoning

Konstruksiyon saray permit tan dalin-usar clearances.

Building Permit

3 agew na trabaho (Simple) / 7 agew na trabaho (Complex) / 20 agew na trabaho (Highly Technical) per RA 11032Batay ed halaga na proyekto (schedule per National Building Code)

Occupancy Permit

3 agew na trabaho (Simple) / 7 agew na trabaho (Complex) / 20 agew na trabaho (Highly Technical) per RA 11032Bilang scheduled nen say MEO

Zoning Clearance

3–5 agew na trabahoBilang scheduled nen say MPDC

Demolition Permit

~2 saray orasNagvary depending ed inspection saray resulta

Electrical Permit

~2 saray orasNagvary base ed ed kabuuan connected loads

Real Property tan Kita

Property saray buis, declarations, tan transfers.

Cedula / Sertipiko na Komunidad a Buis

20 minuto (15 min formulario filling + 3 min panagbayad + 2 min recording)Individual: ₱5 + ₱1/₱1k kita (max ₱5,000); Juridical: ₱500 + ₱2/₱5k kita (max ₱10,000); 24% interest manlapud March 1

Transfer na Kimey na Dalin

30 minuto (Assessor recording); full transfer nayarian take 15–30 agew na trabaho₱150 (recording bayad ed Assessor's Opisina)

Panagbayad na Real Property Buis

30 minuto (20 min computation + 5 min panagbayad + 5 min recording)Basic Tax (1% of AV) + SEF (1% of AV); 10% prompt payment discount; 20% advance payment discount

Kopya na Buis Declaration

15 minuto₱100 kada certified true copy

Resibo na Professional Tax

15 minuto₱300 (professionals) / ₱100 (non-professionals)

Sertipiko na Buis Clearance

20 minuto₱100 per sertipiko + ₱30 documentary stamps

Permit na Motorized Tricycle Operator (MTOP)

25 minuto₱365/yr (annual) + ₱100 LGU plate (first-timers); ₱315 (panagpabalo filing)

Bayad ed Market Booth tan Stall

20 minutoStalls: ₱950–₱1,950/mo; Booths: ₱475–₱975/mo; Balo stalls: ₱1,500–₱2,000/mo

Upa ed Cemetery Lot tan Panagbilay na Lubok

25 minuto₱1,500/10yr (lot rental); ₱10,000–₱20,000 (tombs)

Panagbayad na Financial Assistance Claims

26 minutoLibre

Certified True Copy na Buis Declaration

15 minuto₱100 kada certified true copy

Sertipiko na Anggapo Improvement / Walay Improvement

15 minuto₱100 (no assessed value ≤ ₱100,000) / ₱200 (₱100,001–₱500,000) / ₱300 (₱500,001–₱1,000,000) / ₱600 (above ₱1,000,000)

Sertipiko na Landholdings

15 minuto₱100

Panagdeklara na Ag Nadeklara a Property

30 minuto₱700

Panagdeklara na Unrevised / Kulang a Buis Declaration

30 minuto₱700

Appraisal parad Balon Nadeklara a Titled Property

30 minuto₱700

Appraisal parad Balon Nadeklara a Untitled Property

30 minuto₱700

Appraisal / Assessment na Gusali

30 minuto₱700

Reclassification / Reassessment na Dalin

30 minuto₱700

Panagpapaway na Buis Mapa

15 minuto₱100

Saray Tepet tan Verification

15 minuto₱100

Arum a Sertipiko na Assessor

15 minuto₱100

Panagrekord tan Panag-cancel na Annotation

20 minuto₱150

Saray Serbisyong Pangkalusugan

Consultations, saray permit, tan publiko salun-ed programs.

Salun-ed Consultation

25 minuto per clientLibre

Sanitary Permit

53 minuto per client₱130 (laboratory tests)

Pre-Natal Consultation

55 minuto per clientLibre

Family Planning

45 minuto per clientLibre

TB DOTS Treatment

36 minuto per clientLibre

Laboratory Examination

~2 saray oras per client (varies nen tests requested)Nagvary nen test (₱50–₱200)

Rabies Treatment

37 minuto per clientLibre (1st dose parad Mapandanians tan 4P's members); ₱350 parad subsequent doses

Nutrition & Immunization Program

50 minuto per clientLibre

Serbisyong Panlipunan — saray ID tan Sertipikasyon

Senior citizen, PWD, solo parent IDs tan arum certifications.

AICS Assistance

1–3 agew na trabahoLibre

Senior Citizen / PWD ID

3–5 agew na trabahoLibre

Sertipiko na Indigency

30 minutoLibre

Solo Parent ID

15 minuto (assessment) + 6 saray bulan sakbay ID issuanceLibre

Sertipikasyon na Scholarship

5–10 minutoLibre

PWD Assistive Devices

Nagvary (1 agew pian several weeks depending ed device availability)Libre

OSCA Death Aid Benefits

Ed least 5 saray agew pian 1 weekLibre

Agrikultura

Farming subsidies tan agricultural suporta programs.

Agricultural Subsidies

Nagvary (depende ed availability)Libre (subsidiado na gobierno)

Panagrehistro na Ownership tan Brand na Large Cattle

20 minuto₱155 (ownership/brand) / ₱160 (transfer) including doc stamps

Saray Serbisyo na Seed Certification

~50 minutoLibre

Bakuna Kontra Rabies na Ayep

35 minutoLibre

Saray Teknikal a Serbisyo ed Crop Protection

~70 minuto (across visits)Libre

Tulong Panlipunan tan Proteksyon

Financial aid, case studies, child welfare, tan disaster relief.

Report na Social Case Study

30 minuto pian 1 oras (nayarian require home onla ed)Libre

Pre-Marriage Counseling

2–3 saray oras (counseling session)Libre

Saray Ugaw ed Mahirap a Kalagayan (CICL)

1 oras odino arum niLibre

Women's Welfare (WSDW)

1 oras odino arum niLibre

Tulong ed Disaster Relief

Nagvary (1 agew parad relief goods, 1–3 weeks parad financial assistance)Libre

Espesyal a Serbisyo ed Sosyedad

30 minuto odino arum niLibre

Programa na Agew Care

2–5 minuto (panagrehistro); ongoing sessionsLibre

Certified True Copy na Ordinances & Resolutions

~13 minuto₱130

SB Financial Assistance

~15 minutoLibre

Pre-Marriage Orientation tan Counseling (Opisina na Bilang na Totoo)

15 minuto (session duration varies)Libre

LGU PhilHealth Group Enrollment

10 minuto (panagproseso); enrollment effective upon PhilHealth validationLibre (LGU-subsidized)

Zoning tan Pagpaplano

Zoning clearances parad electrical, negosyo, tan dalin usar.

Electrical Zoning Clearance

~1.5 saray oras₱330 (Zoning fee ₱200 + Affidavit ₱100 + Documentary Stamp ₱30)

Negosyo Zoning Clearance

~24 minuto₱820 (Zoning fee ₱720 + Inspection fee ₱100)

Kahilingan na Public Information

~13 minutoLibre

Opisina na Mayor

Clearances, certifications, affidavits, tan arum saray serbisyo manlapud say Opisina na say Mayor.

Mayor's Clearance tan Saray Sertipiko

15 minuto₱130

Subscription na Affidavits

15 minuto₱130

Panagdaraos na Kasal

15 minuto (ceremony)Libre

Mayor's Employment Recommendation

15 minutoLibre

Pamamahala na Panganib ed Disaster

Emergency rescue, disaster response, tan related saray serbisyo manlapud say MDRRMO.

MDRRMO Dokumento tan Impormasyon a Kahilingan

7 minutoLibre

MDRRMO Training, Seminar tan Workshop a Kahilingan

10 minuto (coordination); training schedule variesLibre

MDRRMO Rescue Operation tan Emergency Medikal a Transportasyon

30 minuto (response oras varies nen lokasyon tan situation)Libre

MDRRMO Standby / Transportation a Kahilingan

30 minuto (coordination tan deployment)Libre

MDRRMO Personal a Onla Client Assistance

15 minutoLibre

Panag-unlad na Kabataan

Youth organization panagrehistro tan development programs.

Programa na Panagrehistro na Youth Organization (YORP)

10 minuto (panagproseso); panagrehistro duga upon aprubasyonLibre

Kapaligiran

Environmental complaints tan protection saray serbisyo.

Panagproseso na Environmental Complaint

15 minuto (initial panagproseso); investigation variesLibre

Publiko ya Transportasyon tan Panagbiahe

Nengnengen iray ruta, istasyon tan giya na lokal ya pasahe parad pigaran sakop ya ruta ed kaliberliber na Mapandan. Kumpirmaen ed pasen so serbisyo tan pasahe.

Better Mapandan Commuter

Independiente ya digital ya giya ed impormasyon, aliwan serbisyo na munisipyo odino plataporma na panagpareserba.

Analytics na Serbisyo

Saray Serbisyo ed Sakey a Silew

Panaghati na saray serbisyo base ed kategorya, opisina, klasipikasyon, tan paraan na panagserbi.

Saray Serbisyo base ed Kategorya

Bilang na serbisyo ed balang kategorya

Saray Serbisyo base ed Opisina

Bilang na serbisyo ya iwawawit na balang opisina

Saray Bayarin ed Sakey a Silew

Average a bayarin para ed saray bayad a serbisyo

Saray Pambansang Plataporma

Online a serbisyo

Wala ed online so nanduruman serbisyo na national government diad sarayan opisyal a portal.

National ID na PhilSys

Rehistrasyon tan panag-isyu na National ID. Mag-apply ed itinalaga a PhilSys center.

philsys.gov.ph →

PSA Serbilis

Civil Registry System para ed panag-request online na PSA-certified birth, marriage, tan death certificates.

psaserbilis.com.ph →

eGovPH

Unified national government digital services portal. A-access so nanduruman ahensya ed sakey a lugar.

e.gov.ph →

e-LGU Portal

Digital a plataporma para ed saray local government unit. Nengnengen no available iray serbisyo na Mapandan.

emapandan.com →